Case Study

Agiloft

About/ Agiloft is a KKR-backed contract lifecycle management platform used by large legal and procurement teams.

When I joined, the company had made a strategic decision to jumpstart a new AI-centric product focused on SMBs; a rare blank-canvas opportunity at enterprise scale.

Role/ VP, Product & Experience Design
Timeline/ Aug 2025–Present
Category/ Enterprise AI · Product Design
Mandate/ Produce the next-generation Astra platform

  • Led end-to-end design of Astra with a small, focused team

  • Owned every layer of the experience from the design system architecture through AI interaction design.

  • Complete design system + UI component library, built on MUI 7

  • End-to-end UX flows across the entire product

  • AI interaction model for two intelligent assistants

  • WCAG accessibility compliance across all components

  • MCP integration patterns for AI/ML initiatives

  • Cross-functional alignment with engineering and product

The entry point for an AI assistant. Designed to feel approachable without sacrificing the gravitas enterprise legal workflows require.

The entry point for the Astra AI assistant. Designed to feel approachable without sacrificing the gravitas enterprise legal workflows require.

The product's home screen. The IA surfaces Agents and Workflows as first-class navigation — making AI capabilities feel native, not bolted on.

Astra home screen. The IA surfaces Agents and Workflows as first-class navigation, making AI capabilities feel native, not bolted on.

An AI agent mid-task. Structured responses, contextual action buttons, and a conversational model that guides users through complex negotiation workflows without overwhelming them.

An AI agent mid-task. Structured responses, contextual action buttons, and a conversational model that guides users through complex negotiation workflows without overwhelming them.

High-density enterprise data made accessible. Risk level badges, compliance scores, and pass/fail indicators let legal teams scan across dozens of documents at a glance.

High-density enterprise data made accessible. Risk level badges, compliance scores, and pass/fail indicators let legal teams scan across dozens of documents at a glance.

Impact

6 mo

Blank canvas to launch-ready enterprise platform
Design system, full component library, and all UX flows delivered

2

AI-powered legal assistants designed end-to-end
Interaction model defined for both Contracts Rule and Playbooks agents

WCAG

Full accessibility compliance from day one
Accessibility built into the design system, not retrofitted

1

Unified design system powering the entire platform
Shared tokens, components, and patterns across all product surfaces

01

Design system first

Built the design system before any product screens, thereby using the spacing to guide the visual infrastructure. This created the foundation for consistent, accessible, scalable delivery at speed.

02

Parallel with engineering

Ran design and engineering in tight parallel to hit a six-month window without sacrificing quality or compliance. We created three squads to divide the work thematically and encourage close collaboration. This kept handoff friction low and reduced rework as the product took shape.

03

AI as a first-class product decision

Defined the human–AI interaction model early as a core product experience. This shaped how users communicate and interact with the Astra in detail-oriented high-stakes legal workflows.